Client Satisfaction Survey

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1. How likely is it that you would recommend Interactive?
10=Extremely Likely / 1=Extremely unlikely
 10 9 8 7 6 5 4 3 2 1

2. Overall, how satisfied or dissatisfied are you with our company?

3. Which of the following words would you use to describe our services? Select all that apply.
 Reliable / Efficient / Good value / Overpriced / Inefficient / Unreliable

4. How would you rate the quality of our services?
 Very high quality High quality Neither high nor low quality Low quality Very low quality

5. How would you rate the value for money of our services?
 Excellent Above average Average Below average Poor

6. How responsive have we been towards your questions or concerns about our services?
 Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive

7. Do you have any specific comments or concerns?